TheusFragaxD

rs, bem melhor.
pode trancar o tópico.

Obrigado galera!

Opa valeu
Sim, vou add..
 
Valeu mano
 
hã?

____________________________________________
Créditos
jukoria
Larissa Azhaurn
____________________________________________
 
Posição
1039 | 999 | 7
____________________________________________
SCAN
https://www.virustotal.com/en/file/11f75bc3d256226538c0d845007c93aa504699ad03b873ebf4d73be499662720/analysis/1446271945/
 
DOWNLOAD
Depot NPCS 8.60.rar

Fala galerinha do TK, depois de ver muitos pedidos em busca desse simples sistema, resolvi pegar um antigo meu e realizar algumas modificações para que vocês possam usar em seus servidores, aprimorando o atendimento aos seus players.
 
 
 
 
Funcionamento;
 
 
Quando o player logar a conta e clicar na página para abrir um chamado, irá abrir:
 

 
 
Qualquer jogador com a conta logada, poderá abrir seu chamado, clicando em [Abrir chamado] (como mostra na imagem a cima). Então o mesmo será redirecionado para:

 
 
 
 
Campos requeridos:
 
Assunto;

O nome já diz tudo, o motivo da abertura do chamado.
 
 
 
Descrição;

Nome também diz tudo, o assunto do motivo da abertura do chamado.
 
 
 
 
Tag;

Em tag ele selecionará o motivo do chamado (para ajudar o administrador dos tickets no assunto), Ficando mais ágil e bonito hihi .
 
 
 
 
Prioridade;

Em prioridade ele irá selecionar a prioridade da resposta do ticket, Alta; Normal ou Baixa.
 
 
 
 
 
Pós clicar em "Submit" irá abrir o chamado como na imagem:

 
 
 
 
Nota: Quando estiver logado com a conta do administrador (Page acess 6) irá aparecer na página um "Admin Painel" onde você irá ver, responder e gerenciar os chamados abertos pelos jogadores.
 
Toda vez que o ticket for respondido o status é alterado para "Respondido" e então caso ainda haja alguma dúvida o players poderá responder o ticket, até você selecionar o status como "Fechado"


 
 

Creio que está bem explicado o funcionamento.
 
 
 
Enfim, agora vamos a instalação do sistema *-*
 
 
Primeiramente na sua pasta htocs(em windows) ou www(no caso de linux), ou seja, na pasta do seu site, onde fica as páginas principais como: latestnews.php, arichive.php, highscores.php e companhia.
Nesta pasta crie um arquivo com o nome de helpdesk.php e adicione o seguinte dentro:
<?php if($logged) { // type (1 = question; 2 = answer) // status (1 = open; 2 = new message; 3 = closed;) $dark = $config['site']['darkborder']; $light = $config['site']['lightborder']; $priority = array(1 => "Baixa", "Normal", "Alta"); $tags = array(1 => "[Vendas]", "[Suporte]", "[Parceria]", "[Bug]", "[Outros]"); if($group_id_of_acc_logged >= $config['site']['access_admin_panel'] and $_REQUEST['control'] == "true") { if(empty($_REQUEST['id']) and empty($_REQUEST['acc']) or !is_numeric($_REQUEST['acc']) or !is_numeric($_REQUEST['id']) ) $bug[1] = $SQL->query('SELECT * FROM '.$SQL->tableName('z_helpdesk').' where `type` = 1 order by `uid` desc'); if(!empty($_REQUEST['id']) and is_numeric($_REQUEST['id']) and !empty($_REQUEST['acc']) and is_numeric($_REQUEST['acc'])) $bug[2] = $SQL->query('SELECT * FROM '.$SQL->tableName('z_helpdesk').' where `account` = '.$_REQUEST['acc'].' and `id` = '.$_REQUEST['id'].' and `type` = 1')->fetch(); if(!empty($_REQUEST['id']) and is_numeric($_REQUEST['id']) and !empty($_REQUEST['acc']) and is_numeric($_REQUEST['acc'])) { if(!empty($_REQUEST['reply'])) $reply=true; $account = $ots->createObject('Account'); $account->load($_REQUEST['acc']); $account->isLoaded(); $players = $account->getPlayersList(); if(!$reply) { if($bug[2]['status'] == 2) $value = "<font color=gray><b>Aguardando</b> <img src=images/bug/waiting.gif></font>"; elseif($bug[2]['status'] == 4) $value = "<font color=green><b>Respondido</b></font> <img src=images/bug/ok.png>"; elseif($bug[2]['status'] == 3) $value = "<font color=red><b>Fechado</b></font> <img src=images/bug/closed.png>"; elseif($bug[2]['status'] == 1) $value = "<font color=#4169E1><b>Nova Resposta</b></font> <img src=images/bug/new.png>"; $main_content .= '<TABLE BORDER=0 CELLSPACING=1 CELLPADDING=4 WIDTH=100%><TR BGCOLOR='.$config['site']['vdarkborder'].'><TD COLSPAN=2 CLASS=white><B>Atendimento</B></TD></TR>'; $main_content .= '<TR BGCOLOR="'.$dark.'"><td width=40%><img src=images/bug/report.png> <b>Assunto:</b></td><td> '.$tags[$bug[2]['tag']].' '.$bug[2]['subject'].' '.$value.'</td></tr>'; $main_content .= '<TR BGCOLOR="'.$light.'"><td><img src=images/bug/pri.gif> <b>Prioridade:</b></td><td> <img src=images/bug/'.$bug[2]['priority'].'.png> '.$priority[$bug[2]['priority']].''; $main_content .= '<TR BGCOLOR="'.$dark.'"><td><img src=images/bug/tibia.png> <b>Enviado por:</b></td><td>'; foreach($players as $player) { $main_content .= '<img src=images/bug/t.png> '.$player->getName().'<br>'; } $main_content .= '</td></tr>'; $main_content .= '<TR BGCOLOR="'.$light.'"><td colspan=2><img src=images/bug/des.png><b>Descrição:</b></td></tr>'; $main_content .= '<TR BGCOLOR="'.$dark.'"><td colspan=2>'.nl2br($bug[2]['text']).'</td></tr>'; $main_content .= '</TABLE>'; $answers = $SQL->query('SELECT * FROM '.$SQL->tableName('z_helpdesk').' where `account` = '.$_REQUEST['acc'].' and `id` = '.$_REQUEST['id'].' and `type` = 2 order by `reply`'); $ot = $config['site']['worlds']; foreach($answers as $answer) { if($answer['who'] == 1) $who = "<img src=images/bug/staff.gif> <font color=red><b>Staff</b></font>"; else $who = "<img src=images/bug/player.gif> <font color=green><b>Player</b></font>"; $main_content .= '<br><TABLE BORDER=0 CELLSPACING=1 CELLPADDING=4 WIDTH=100%><TR BGCOLOR='.$config['site']['vdarkborder'].'><TD COLSPAN=2 CLASS=white><B>Resposta #'.$answer['reply'].'</B></TD></TR>'; $main_content .= '<TR BGCOLOR="'.$dark.'"><td width=70%><img src=images/bug/tibia.png><i><b>Enviado por:</b></i></td><td>'.$who.'</td></tr>'; $main_content .= '<TR BGCOLOR="'.$light.'"><td colspan=2><img src=images/bug/des.png><i><b>Descrição:</b></i></td></tr>'; $main_content .= '<TR BGCOLOR="'.$dark.'"><td colspan=2>'.nl2br($answer['text']).'</td></tr>'; $main_content .= '</TABLE>'; } if($bug[2]['status'] <= 4) $main_content .= '<br><a href="index.php?subtopic=helpdesk&control=true&id='.$_REQUEST['id'].'&acc='.$_REQUEST['acc'].'&reply=true"><b>[Responder]</b></a>'; } else { //if($bug[2]['status'] < 3) //{ $reply = $SQL->query('SELECT MAX(reply) FROM `z_helpdesk` where `account` = '.$_REQUEST['acc'].' and `id` = '.$_REQUEST['id'].' and `type` = 2')->fetch(); $reply = $reply[0] + 1; $iswho = $SQL->query('SELECT * FROM `z_helpdesk` where `account` = '.$_REQUEST['acc'].' and `id` = '.$_REQUEST['id'].' and `type` = 2 order by `reply` desc limit 1')->fetch(); if(isset($_POST['finish'])) { if(empty($_POST['text'])) $error[] = "<font color=black><b>Por favor, preencha a descrição.</b></font>"; //if($iswho['who'] == 1) //$error[] = "<font color=black><b>Você precisa aguardar a resposta do usuário.</b></font>"; if(empty($_POST['status'])) $error[] = "<font color=black><b>Status cannot be empty.</b></font>"; if(!empty($error)) { foreach($error as $errors) $main_content .= ''.$errors.'<br>'; } else { $type = 2; $INSERT = $SQL->query('INSERT INTO `z_helpdesk` (`account`,`id`,`text`,`reply`,`type`, `who`) VALUES ('.$SQL->quote($_REQUEST['acc']).','.$SQL->quote($_REQUEST['id']).','.$SQL->quote($_POST['text']).','.$SQL->quote($reply).','.$SQL->quote($type).','.$SQL->quote(1).')'); $UPDATE = $SQL->query('UPDATE `z_helpdesk` SET `status` = '.$_POST['status'].' where `account` = '.$_REQUEST['acc'].' and `id` = '.$_REQUEST['id'].''); header('Location: index.php?subtopic=helpdesk&control=true&id='.$_REQUEST['id'].'&acc='.$_REQUEST['acc'].''); } } $main_content .= '<br><form method="post" action=""><table><tr><td>Mensagem:</i></td><td><textarea name="text" rows="3" cols="25"></textarea></td></tr><tr><td><br><font color=gray><b>Aguardando</b></font> <img src=images/bug/waiting.gif></td><td><input type=radio name=status value=2></td></tr><tr><td><font color=green><b>Respondido <img src=images/bug/ok.png /></b></font></td><td><input type=radio name=status value=4></td></tr><tr><td><font color=red><b>Fechado <img src=images/bug/closed.png></b></font></td><td><input type=radio name=status value=3></td></tr></table><br><input type="submit" name="finish" value="Submit" class="input2"/></form>'; //} //else //{ //$main_content .= "<br><font color=black><b>You can't add answer to closed bug thread.</b></font>"; //} } $post=true; } if(!$post) { $main_content .= '<TABLE BORDER=0 CELLSPACING=1 CELLPADDING=4 WIDTH=100%><TR BGCOLOR='.$config['site']['vdarkborder'].'><TD colspan=2 CLASS=white><B>Atendimento Admin</B></TD></TR>'; $i=1; foreach($bug[1] as $report) { if($report['status'] == 2) $value = "<font color=gray><b>Aguardando</b> <img src=images/bug/waiting.gif></font>"; elseif($report['status'] == 3) $value = "<font color=red><b>Fechado</b></font> <img src=images/bug/closed.png>"; elseif($report['status'] == 4) $value = "<font color=green><b>Respondido </b></font> <img src=images/bug/ok.png>"; elseif($report['status'] == 1) $value = "<font color=#4169E1><b>Nova Resposta</b></font> <img src=images/bug/new.png>"; if(is_int($i / 2)) { $bgcolor = $dark; } else { $bgcolor = $light; } $main_content .= '<TR BGCOLOR="'.$bgcolor.'"><td width=75%><img src=images/bug/'.$report['priority'].'.png> <a href="index.php?subtopic=helpdesk&control=true&id='.$report['id'].'&acc='.$report['account'].'">'.$tags[$report['tag']].' '.$report['subject'].'</a></td><td>'.$value.'</td></tr>'; $showed=true; $i++; } $main_content .= '</TABLE>'; } } else { $acc = $account_logged->getId(); $account_players = $account_logged->getPlayersList(); foreach($account_players as $player) { $allow=true; } if(!empty($_REQUEST['id'])) $id = addslashes(htmlspecialchars(trim($_REQUEST['id']))); if(empty($_REQUEST['id'])) $bug[1] = $SQL->query('SELECT * FROM '.$SQL->tableName('z_helpdesk').' where `account` = '.$account_logged->getId().' and `type` = 1 order by `id` desc'); if(!empty($_REQUEST['id']) and is_numeric($_REQUEST['id'])) $bug[2] = $SQL->query('SELECT * FROM '.$SQL->tableName('z_helpdesk').' where `account` = '.$account_logged->getId().' and `id` = '.$id.' and `type` = 1')->fetch(); else $bug[2] = NULL; if(!empty($_REQUEST['id']) and $bug[2] != NULL) { if(!empty($_REQUEST['reply'])) $reply=true; if(!$reply) { if($bug[2]['status'] == 1) $value = "<font color=gray><b>Aguardando</b> <img src=images/bug/waiting.gif></font>"; elseif($bug[2]['status'] == 2) $value = "<font color=#4169E1><b>Nova Resposta</b></font> <img src=images/bug/new.png>"; elseif($bug[2]['status'] == 3) $value = "<font color=red><b>Fechado</b></font> <img src=images/bug/closed.png>"; elseif($bug[2]['status'] == 4) $value = "<font color=green><b>Respondido</b></font> <img src=images/bug/ok.png>"; $main_content .= '<TABLE BORDER=0 CELLSPACING=1 CELLPADDING=4 WIDTH=100%><TR BGCOLOR='.$config['site']['vdarkborder'].'><TD COLSPAN=2 CLASS=white><B>Atendimento</B></TD></TR>'; $main_content .= '<TR BGCOLOR="'.$dark.'"><td width=40%><img src=images/bug/report.png><b> Assunto:</b></td><td> '.$tags[$bug[2]['tag']].' '.$bug[2]['subject'].' '.$value.'</td></tr>'; $main_content .= '<TR BGCOLOR="'.$light.'"><td><img src=images/bug/pri.gif> <b>Prioridade:</b></td><td> <img src=images/bug/'.$bug[2]['priority'].'.png> '.$priority[$bug[2]['priority']].''; $main_content .= '<TR BGCOLOR="'.$dark.'"><td><img src=images/bug/tibia.png> <b>Enviado por:</b></td><td>'; $main_content .= '<img src=images/bug/t.png> You <br>'; $main_content .= '<TR BGCOLOR="'.$light.'"><td colspan=2><img src=images/bug/des.png><b>Descrição:</b></td></tr>'; $main_content .= '<TR BGCOLOR="'.$dark.'"><td colspan=2>'.nl2br($bug[2]['text']).'</td></tr>'; $main_content .= '</TABLE>'; $answers = $SQL->query('SELECT * FROM '.$SQL->tableName('z_helpdesk').' where `account` = '.$account_logged->getId().' and `id` = '.$id.' and `type` = 2 order by `reply`'); foreach($answers as $answer) { if($answer['who'] == 1) $who = "<img src=images/bug/staff.gif> <font color=red><b>Staff</b></font>"; else $who = "<img src=images/bug/player.gif> <font color=green><b>YOU</b></font>"; $main_content .= '<br><TABLE BORDER=0 CELLSPACING=1 CELLPADDING=4 WIDTH=100%><TR BGCOLOR='.$config['site']['vdarkborder'].'><TD COLSPAN=2 CLASS=white><B>Answer #'.$answer['reply'].'</B></TD></TR>'; $main_content .= '<TR BGCOLOR="'.$dark.'"><td width=70%><img src=images/bug/tibia.png><i><b> Enviado por:</b></i></td><td>'.$who.'</td></tr>'; $main_content .= '<TR BGCOLOR="'.$light.'"><td colspan=2><img src=images/bug/des.png><i><b>Descrição:</b></i></td></tr>'; $main_content .= '<TR BGCOLOR="'.$dark.'"><td colspan=2>'.nl2br($answer['text']).'</td></tr>'; $main_content .= '</TABLE>'; } if($bug[2]['status'] != 3) $main_content .= '<br><a href="index.php?subtopic=helpdesk&id='.$id.'&reply=true"><b>[Responder]</b></a>'; } else { //if($bug[2]['status'] != 3) //{ $reply = $SQL->query('SELECT MAX(reply) FROM `z_helpdesk` where `account` = '.$acc.' and `id` = '.$id.' and `type` = 2')->fetch(); $reply = $reply[0] + 1; $iswho = $SQL->query('SELECT * FROM `z_helpdesk` where `account` = '.$acc.' and `id` = '.$id.' and `type` = 2 order by `reply` desc limit 1')->fetch(); if(isset($_POST['finish'])) { if(empty($_POST['text'])) $error[] = "<font color=black><b>Descrição não pode ser vazia.</b></font>"; if($iswho['who'] == 0) $error[] = "<font color=black><b>Você precisa aguardar a resposta da staff.</b></font>"; if(!$allow) $error[] = "<font color=black><b>Você não possui nenhum char na conta.</b></font>"; if(!empty($error)) { foreach($error as $errors) $main_content .= ''.$errors.'<br>'; } else { $type = 2; $INSERT = $SQL->query('INSERT INTO `z_helpdesk` (`account`,`id`,`text`,`reply`,`type`) VALUES ('.$SQL->quote($acc).','.$SQL->quote($id).','.$SQL->quote($_POST['text']).','.$SQL->quote($reply).','.$SQL->quote($type).')'); $UPDATE = $SQL->query('UPDATE `z_helpdesk` SET `status` = 1 where `account` = '.$acc.' and `id` = '.$id.''); header('Location: index.php?subtopic=helpdesk&id='.$id.''); } } $main_content .= '<br><form method="post" action=""><table><tr><td><i>Description</i></td><td><textarea name="text" rows="15" cols="35"></textarea></td></tr></table><br><input type="submit" name="finish" value="Submit" class="input2"/></form>'; //} //else // //$main_content .= "<br><font color=black><b>You can't add answer to closed bug thread.</b></font>"; //} } $post=true; } elseif(!empty($_REQUEST['id']) and $bug[2] == NULL) { $main_content .= '<TABLE BORDER=0 CELLSPACING=1 CELLPADDING=4 WIDTH=100%><TR BGCOLOR='.$config['site']['vdarkborder'].'><TD CLASS=white><B>Atendimento</B></TD></TR>'; $main_content .= '<TR BGCOLOR="'.$dark.'"><td><i>Ticket doesn\'t exist.</i></td></tr>'; $main_content .= '</TABLE>'; $post=true; } if(!$post) { if($_REQUEST['add'] != TRUE) { $main_content .= '<TABLE BORDER=0 CELLSPACING=1 CELLPADDING=4 WIDTH=100%><TR BGCOLOR='.$config['site']['vdarkborder'].'><TD colspan=2 CLASS=white><B>Atendimento</B></TD></TR>'; foreach($bug[1] as $report) { if($report['status'] == 1) $value = "<font color=gray><b>Aguardando</b> <img src=images/bug/waiting.gif></font>"; elseif($report['status'] == 2) $value = "<font color=#4169E1><b>Nova Resposta</b></font> <img src=images/bug/new.png>"; elseif($report['status'] == 3) $value = "<font color=red><b>Fechado</b></font> <img src=images/bug/closed.png>"; elseif($report['status'] == 4) $value = "<font color=green><b>Respondido </b></font> <img src=images/bug/ok.png>"; if(is_int($report['id'] / 2)) { $bgcolor = $dark; } else { $bgcolor = $light; } $main_content .= '<TR BGCOLOR="'.$bgcolor.'"><td width=75%><img src=images/bug/'.$report['priority'].'.png> <a href="index.php?subtopic=helpdesk&id='.$report['id'].'">'.$tags[$report['tag']].' '.$report['subject'].'</a></td><td>'.$value.'</td></tr>'; $showed=true; } if(!$showed) { $main_content .= '<TR BGCOLOR="'.$dark.'"><td><i>Nenhum atendimento solicitado.</i></td></tr>'; } $main_content .= '</TABLE>'; $main_content .= '<br><a href="index.php?subtopic=helpdesk&add=true"><b>[Abrir Chamado]</b></a>'; } elseif($_REQUEST['add'] == TRUE) { $thread = $SQL->query('SELECT * FROM `z_helpdesk` where `account` = '.$acc.' and `type` = 1 order by `id` desc')->fetch(); $id_next = $SQL->query('SELECT MAX(id) FROM `z_helpdesk` where `account` = '.$acc.' and `type` = 1')->fetch(); $id_next = $id_next[0] + 1; if(empty($thread)) $thread['status'] = 3; if(isset($_POST['submit'])) { //if($thread['status'] != 3) //$error[] = "<font color=black><b>Can be only 1 open bug thread.</b></font>"; if(empty($_POST['subject'])) $error[] = "<font color=black><b>Assunto cannot be empty.</b></font>"; if(empty($_POST['text'])) $error[] = "<font color=black><b>Description cannot be empty.</b></font>"; if(!$allow) $error[] = "<font color=black><b>You haven't any characters on account.</b></font>"; if(empty($_POST['tags'])) $error[] = "<font color=black><b>Tag cannot be empty.</b></font>"; if(!empty($error)) { foreach($error as $errors) $main_content .= ''.$errors.'<br>'; } else { $type = 1; $status = 1; $INSERT = $SQL->query('INSERT INTO `z_helpdesk` (`account`,`id`,`text`,`type`,`subject`,`status`,`tag`,`priority`) VALUES ('.$SQL->quote($acc).','.$SQL->quote($id_next).','.$SQL->quote($_POST['text']).','.$SQL->quote($type).','.$SQL->quote($_POST['subject']).','.$SQL->quote($status).','.$SQL->quote($_POST['tags']).','.$SQL->quote($_POST['priority']).')'); header('Location: index.php?subtopic=helpdesk&id='.$id_next.''); } } $main_content .= '<br><form method="post" action=""><font size=4><b>Atendimento</b></font><br><br><br><table><tr><td><img src=images/bug/report.png> <b>Assunto:</b></td><td><input type=text name="subject"/></td></tr><tr><td><img src=images/bug/des.png><b>Descrição:</b></td><td><textarea name="text" rows="4" cols="15"></textarea></td></tr><tr><td><img src=images/bug/tag.png> <b>TAG:</b></td><td><select name="tags"><option value="">SELECT</option>'; for($i = 1; $i <= count($tags); $i++) { $main_content .= '<option value="' . $i . '">' . $tags[$i] . '</option>'; } $main_content .= '</td></tr><tr><td><br><img src=images/bug/pri.gif> <b>Prioridade:</b></td><td><br><select name="priority"><option value="">SELECT</option>'; for($i = 1; $i <= count($priority); $i++) { $main_content .= '<option value="' . $i . '">' . $priority[$i] . '</option>'; } $main_content .= '</select></tr></tr></table><br><input type="submit" name="submit" value="Submit" class="input2"/></form>'; } } } if($group_id_of_acc_logged >= $config['site']['access_admin_panel'] and empty($_REQUEST['control'])) { $main_content .= '<br><br><a href="index.php?subtopic=helpdesk&control=true">[ADMIN PANEL]</a>'; } } else { $main_content .= 'Please enter your account name and your password.<br/><a href="?subtopic=createaccount" >Create an account</a> if you do not have one yet.<br/><br/><form action="?subtopic=helpdesk" method="post" ><div class="TableContainer" > <table class="Table1" cellpadding="0" cellspacing="0" > <div class="CaptionContainer" > <div class="CaptionInnerContainer" > <span class="CaptionEdgeLeftTop" style="background-image:url('.$layout_name.'/images/content/box-frame-edge.gif);" /></span> <span class="CaptionEdgeRightTop" style="background-image:url('.$layout_name.'/images/content/box-frame-edge.gif);" /></span> <span class="CaptionBorderTop" style="background-image:url('.$layout_name.'/images/content/table-headline-border.gif);" ></span> <span class="CaptionVerticalLeft" style="background-image:url('.$layout_name.'/images/content/box-frame-vertical.gif);" /></span> <div class="Text" >Account Login</div> <span class="CaptionVerticalRight" style="background-image:url('.$layout_name.'/images/content/box-frame-vertical.gif);" /></span> <span class="CaptionBorderBottom" style="background-image:url('.$layout_name.'/images/content/table-headline-border.gif);" ></span> <span class="CaptionEdgeLeftBottom" style="background-image:url('.$layout_name.'/images/content/box-frame-edge.gif);" /></span> <span class="CaptionEdgeRightBottom" style="background-image:url('.$layout_name.'/images/content/box-frame-edge.gif);" /></span> </div> </div> <tr> <td> <div class="InnerTableContainer" > <table style="width:100%;" ><tr><td class="LabelV" ><span >Account Name:</span></td><td style="width:100%;" ><input type="password" name="account_login" SIZE="10" maxlength="10" ></td></tr><tr><td class="LabelV" ><span >Password:</span></td><td><input type="password" name="password_login" size="30" maxlength="29" ></td></tr> </table> </div> </table></div></td></tr><br/><table width="100%" ><tr align="center" ><td><table border="0" cellspacing="0" cellpadding="0" ><tr><td style="border:0px;" ><div class="BigButton" style="background-image:url('.$layout_name.'/images/buttons/sbutton.gif)" ><div onMouseOver="MouseOverBigButton(this);" onMouseOut="MouseOutBigButton(this);" ><div class="BigButtonOver" style="background-image:url('.$layout_name.'/images/buttons/sbutton_over.gif);" ></div><input class="ButtonText" type="image" name="Submit" alt="Submit" src="'.$layout_name.'/images/buttons/_sbutton_submit.gif" ></div></div></td><tr></form></table></td><td><table border="0" cellspacing="0" cellpadding="0" ><form action="?subtopic=lostaccount" method="post" ><tr><td style="border:0px;" ><div class="BigButton" style="background-image:url('.$layout_name.'/images/buttons/sbutton.gif)" ><div onMouseOver="MouseOverBigButton(this);" onMouseOut="MouseOutBigButton(this);" ><div class="BigButtonOver" style="background-image:url('.$layout_name.'/images/buttons/sbutton_over.gif);" ></div><input class="ButtonText" type="image" name="Account lost?" alt="Account lost?" src="'.$layout_name.'/images/buttons/_sbutton_accountlost.gif" ></div></div></td></tr></form></table></td></tr></table>'; } ?> Salve e feche.
 
 
Pós isso abra o seu phpmyadmin, seuip.com/phpmyadmin, clique em executar e dentro da caixa coloque o seguinte:
CREATE TABLE IF NOT EXISTS `z_helpdesk` ( `account` varchar(255) NOT NULL, `type` int(11) NOT NULL, `status` int(11) NOT NULL, `text` text NOT NULL, `id` int(11) NOT NULL, `subject` varchar(255) NOT NULL, `priority` int(11) NOT NULL, `reply` int(11) NOT NULL, `who` int(11) NOT NULL, `uid` int(11) NOT NULL AUTO_INCREMENT, `tag` int(11) NOT NULL, `registered` int(11) NOT NULL, PRIMARY KEY (`uid`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=61 ; E então irá aparecer aquela linha verde dizendo que o comando foi executado com sucesso...


Pronto, o sistema foi implantando.


Agora irei ensinar vocês (caso não saibam) adicionar a aba de atendimento no menu do seu website.

Primeiramente, na pasta principal do seu site abra o arquivo index.php e procure por:
 
case "houses": $topic = "Houses"; $subtopic = "houses"; include("houses.php"); break; Logo abaixo de break; adicione o seguinte:
case "helpdesk": $topic = "Helpdesk"; $subtopic = "helpdesk"; include("helpdesk.php"); break; Ficando então:
 
case "houses": $topic = "Houses"; $subtopic = "houses"; include("houses.php"); break; case "helpdesk": $topic = "Helpdesk"; $subtopic = "helpdesk"; include("helpdesk.php"); break; Salve e feche.
 
 
 
 
Logo depois na pasta principal vá em layouts/tibiacom/layout.php e procure por:
<a href='index.php?subtopic=archive'> <div id='submenu_archive' class='Submenuitem' onMouseOver='MouseOverSubmenuItem(this)' onMouseOut='MouseOutSubmenuItem(this)'> <div class='LeftChain' style='background-image:url(<?PHP echo "$layout_name"; ?>/images/general/chain.gif);'></div> <div id='ActiveSubmenuItemIcon_archive' class='ActiveSubmenuItemIcon' style='background-image:url(<?PHP echo "$layout_name"; ?>/images/menu/icon-activesubmenu.gif);'></div> <div class='SubmenuitemLabel'>News Archive</div> <div class='RightChain' style='background-image:url(<?PHP echo "$layout_name"; ?>/images/general/chain.gif);'></div> </div> </a> Logo depois do </a> adicione:
<a href='index.php?subtopic=helpdesk'> <div id='submenu_helpdesk' class='Submenuitem' onMouseOver='MouseOverSubmenuItem(this)' onMouseOut='MouseOutSubmenuItem(this)'> <div class='LeftChain' style='background-image:url(<?PHP echo "$layout_name"; ?>/images/general/chain.gif);'></div> <div id='ActiveSubmenuItemIcon_helpdesk' class='ActiveSubmenuItemIcon' style='background-image:url(<?PHP echo "$layout_name"; ?>/images/menu/icon-activesubmenu.gif);'></div> <div class='SubmenuitemLabel'>Atendimento <font size=-3>NOVO</font></div> <div class='RightChain' style='background-image:url(<?PHP echo "$layout_name"; ?>/images/general/chain.gif);'></div> </div> </a> Salve e feche.
 
 
 
Pronto, atualize seu site e no menu News verifique que estará lá em funcionalidade o sistema de Atendimento por Ticket.
 
 
 
 
Dica: Seja formal e tenha eficaz com seus jogadores, isto mostrará a dedicação da equipe em cima do servidor.
 
 
 
 
Este sistema é antigo, onde venho adaptando para postar para vocês do TibiaKing, não autorizo o post do mesmo em outro fórum seja qual for a relação. O conteúdo foi adaptado por mim e exclusivo ao fórum do tibiaking.




Qualquer dúvida quero que me comunique e poste aqui no fórum.


O Sistema foi testado e encontra-se em funcionalidade a qualquer gesior account, seja qual for a versão do mesmo.


Créditos:
Averatec -OTLAND
Absolute

Gostaram?
 
 
 
Até o próximo sistema/script/servidor seja o que for!

Até mais galerinha do TK!
 

Download
magevo.rar
 

Scan
VirusScan

Tutorial
Crie um arquivo chamado lottery.php e coloque: <?PHP  $main_content .= '<center><h1>Lottery</h1><h3>Lotterys held at 9:00, 14:00, 19:00 and 24:00 hour, polish time.</h3></center><br><TABLE BORDER=0 CELLSPACING=1 CELLPADDING=4 WIDTH=100%><tr BGCOLOR="'.$config['site']['vdarkborder'].'"><td CLASS=white><center><b>Player Name</b></center></td><td CLASS=white width=184 colspan=2><center><b>Winning Item</b></center></td><td width=100 CLASS=white><center><b>World</b></center></td></tr>';  $lottery = $SQL->query('SELECT id, name, item, world_id FROM lottery WHERE world_id = 0 ORDER BY id DESC;');  foreach($lottery as $result) {   $players++;              if(is_int($players / 2))                  $bgcolor = $config['site']['lightborder'];              else                  $bgcolor = $config['site']['darkborder'];  $main_content .= '<TR BGCOLOR='.$bgcolor.'><TD WIDTH=35%><center><a href="?subtopic=characters&name='.urlencode($result['name']).'">'.$result['name'].'</a></center></td><TD WIDTH=5%><img src=\'/images/'.urlencode($result['item']).'.gif\'></td><TD WIDTH=30%><b>'.$result['item'].'</b></td><TD WIDTH=30%><center>NOME DO SEU SERVIDOR</center></td></tr>';  }  $main_content .= '</table>';  ?> Agora abra index.php e procure por:     case "latestnews":         $topic = "Latest News";         $subtopic = "latestnews";         include("latestnews.php");     break; E em cima, coloque:     case "lottery";         $subtopic = "lottery";         $topic = "Lottery";         include("lottery.php");     break; Créditos: Meferot